Episode 45: “Put 346 Names On Your Wall”

JDK does a sharp turn this week to present a kind of “open letter” and offer an opportunity to the giant Boeing company, who recently admitted responsibility for two crashes of its 737 MAX jets due to the failure of an onboard system that its pilots didn’t even know existed. It’s a show about the crossroads where accountability, a focus on people first, and profitability meet and how even giant companies can do a “living amends” to the customers they’ve failed.